IoT connectivity management - all you need to know

IoT CMPs are essential for CSPs and enterprises in the IoT era, enabling efficient IoT connectivity management of complex IoT connectivity needs.

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What is IoT connectivity

IoT connectivity management refers to the process of overseeing and optimizing the connections of IoT devices across various networks, ensuring seamless communication, cost efficiency, and security. Managing IoT connectivity is not as simple as handling traditional mobile communications. IoT devices have diverse connectivity requirements, operate remotely across multiple regions, and demand flexible, automated, and cost-efficient connectivity solutions. A robust Connectivity Management Platform (CMP) enables Connectivity Service Providers to manage SIMs and IoT devices to optimize their IoT offerings and allows enterprises to scale their deployments efficiently while reducing complexity and costs.

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Understanding IoT connectivity management platforms

For connectivity service providers (CSPs) and their customers, enterprises selling IoT services globally, efficient IoT connectivity management is crucial for optimizing operations, monetizing services, and increasing revenue. Connectivity management platforms (CMPs) empower

 

  • CSPs to provide high-value IoT offerings efficiently, maintaining a low ARPU (Average revenue per user) through automation while

  • enabling enterprises to manage connectivity efficiently, reduce costs, and scale their services globally.

Unlike traditional mobile connectivity designed for human communication, IoT connectivity must accommodate vastly different device behaviors and requirements. From smart meters that transmit small amounts of data once a day to asset trackers that send location updates every minute while traveling worldwide. IoT use cases demand flexible and scalable connectivity solutions that CSPs must deliver efficiently.



To get a basic understanding, let's first dive into the basics of how IoT devices are different from smartphones and how the requirements are different for CSP's and enterprises as stakeholders in the IoT value-chain followed by some more inputs on IoT connectivity platforms. 

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How are IoT devices different from smartphones?

1. Different usage patterns


Traditional mobile connectivity is optimized for voice, video, and data usage by humans. While people have different communication behaviors, their use cases remain relatively uniform, allowing MNOs to serve millions of customers with a few pricing models and standard network configurations.

2. Diverse IoT use cases require tailored connectivity

IoT connectivity varies widely between different industries and applications:

  • Smart meters transmit small amounts of data, stay in one location, and function for decades.
  • Connected vehicles in the automotive industry generate vast amounts of data and require seamless handover across multiple networks while moving across countries.
  • GPS-based asset tracking systems frequently transmit location updates and require global roaming capabilities.


This diversity demands customized network configurations, pricing models, and connectivity management tools that go beyond traditional smartphone plans.

How IoT connectivity needs differ for CSPs and their enterprise customers

1. Diverse connectivity requirements

Traditional mobile connectivity is optimized for voice, video, and data usage by humans, with standardized pricing models. However, IoT connectivity varies drastically:

  • CSPs must offer customized pricing models and service flexibility to meet the needs of enterprise customers and differentiate their services.
  • Enterprises selling IoT services require cost-efficient, reliable global connectivity to maintain profitability while delivering seamless IoT services to their customers.

2. Global IoT service delivery

Both CSPs and enterprises must handle multi-network and multi-region deployments:

  • CSPs need to provide multi-carrier connectivity to expand their market reach and support enterprise customers' global operations.
  • Enterprises need automated connectivity management to reduce manual effort, optimize costs, and ensure uninterrupted service.

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Why traditional SIM management tools are not enough?

Traditional SIM management tools tied to a single carrier limit connectivity service providers (CSPs) by restricting their ability to offer seamless multi-operator solutions, while enterprises face challenges in scaling their IoT services beyond a single network. This lack of flexibility increases complexity and operational inefficiencies. Here you can read more about this topic:
Why traditional SIM Management tools fall short in IoT connectivity.


A multi-carrier CMP removes these limitations, allowing:

✔ CSPs to enhance their offerings with seamless multi-network connectivity.
✔ Enterprises to manage IoT deployments across multiple networks with greater control and efficiency.

 

Check out how MAVOCO helps to seamlessly manage IoT Connectivity for Connectivity Service Providers or IoT Connectivity for Enterprises.

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What is an IoT connectivity management platform?

A connectivity management platform (CMP) serves as the backbone for managing IoT connectivity across diverse networks and countries, simplifying operations, reducing costs, and enhancing control. It enables automation, security, and scalability, ensuring seamless device connectivity across multiple carriers and regions. With a centralized interface, a CMP provides full visibility and control over SIMs, networks, and device connectivity, empowering businesses to efficiently manage their IoT deployments.

 

It enables enterprises and service providers to:

Who needs IoT connectivity management and why?

As IoT adoption accelerates, managing device connectivity across networks, countries, and use cases has become a strategic challenge. Traditional SIM management tools can’t keep up with the complexity of today’s IoT deployments — and that’s where Connectivity Management Platforms (CMPs) come in.

  • Connectivity service providers (CSPs) like MNOs, MVNOs, resellers, and operator groups need CMPs to efficiently manage millions of SIMs, deliver value-added services, and remain competitive with enterprise-grade IoT offerings.

  • Enterprises deploying connected products need to manage connectivity to scale globally, stay compliant, avoid vendor lock-in, and manage costs across diverse networks and use cases.

A robust platform helps both sides of the ecosystem — those delivering connectivity and those consuming it, to operate with visibility, automation, and control.

Connectivity management for CSPs

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MNOs

Streamline operations with advanced SIM management, flexible billing, and comprehensive analytics, so you can serve diverse markets and unlock new business streams.

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MVNOs

Automate operations, enhance SIM management, and deliver flexible branding, accurate billing, and powerful analytics to streamline processes and manage your ecosystems independently.

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Connectivity Resellers

Gain full control, customizable branding, enhanced SIM management, and multi-level billing to optimize your operations and deliver top-tier IoT services efficiently.

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Groups and Alliances

Simplify operations and drive growth with our CMP Overlay, offering centralized control, eSIM management, flexible billing, and advanced analytics.

Connectivity management for enterprises

MAVOCO’s single pane of glass platform optimizes IoT connectivity and management across industries, meeting the unique demands of each sector.

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The automotive industry

Drive efficiency with seamless, centralized connectivity management across your entire vehicle fleet.

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The sharing economy

The sharing economy

Empower your sharing services with centralized connectivity management, ensuring seamless operations and optimal resource utilization.

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The payment terminal industry

The payment terminal industry

Ensure secure, reliable connectivity for payment terminals with centralized management, enabling seamless transactions and reduced downtime.

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The fleet management industry

The fleet management industry

Optimize your fleet operations with centralized connectivity management, delivering real-time insights and seamless control across all vehicles.

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The smart metering industry

The smart metering industry

Achieve seamless connectivity for smart meters with centralized management, providing real-time data insights and improving operational efficiency.

What are challenges and benefits of IoT connectivity platforms?

Now we understand the basics of how IoT devices are different from smartphones, what the different needs of CSP's and enterpises in the IoT segment are and what a CMP is. Now let's diver deeper into the key challenges and benefits of using a IoT CMP:

 

Key challenges of IoT connectivity management

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1. Multi-network support for global IoT deployments

Many IoT companies operate in multiple countries, yet MNOs are traditionally optimized for local markets. IoT supply chains are complex, with centralized manufacturing in one country and deployment in multiple regions. Connectivity solutions must support switching between networks based on location, cost, and performance needs.

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2. Mission-critical applications demand high reliability

Many IoT applications cannot tolerate downtime. Smart grids, connected healthcare devices, and industrial IoT systems require multiple network redundancies to ensure uninterrupted connectivity in case of coverage issues.

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3. Implement flexible and customized business models to monetize IoT and optimize revenues

IoT businesses operate on subscription models, pay-per-use pricing, and customized billing structures. They require real-time insights into data usage, device activity, and network performance to optimize costs and service quality.

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4. Security, compliance, and fraud prevention

IoT deployments face growing security, regulatory, and fraud risks. Businesses need secure authentication, encrypted transmission, and compliance with regulations like GDPR and NIS2. Connectivity solutions must enable fraud detection, policy enforcement, and secure remote SIM provisioning to protect devices and networks.

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5. High Operational Costs and Manual Processes

Managing connectivity across regions is costly and complex. Manual SIM processes slow growth and increase errors. Automation and centralized platforms cut costs, streamline operations, and boost efficiency.

 

Key benefits of IoT connectivity management platforms

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1. Reduce operational costs

CMPs centralize control, automate activation, billing, and tracking to cut manual work and reduce overhead.
Explore how MAVOCO streamlines operations for CSPs and enterprises.

 

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2. Scale deployments efficiently

A robust CMP empowers CSPs to efficiently manage large-scale IoT deployments by automating device onboarding, optimizing network selection, and streamlining multi-region expansion without the hassle of lengthy carrier agreements.

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3. Ensure reliable and secure connectivity

A powerful CMP enables features like real-time monitoring, automated alerts, and proactive issue resolution to keep IoT operations running smoothly. With intelligent diagnostics, cost control, and built-in security, it minimizes downtime and protects against threats.

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4. Optimize data usage and automated cost control

CMPs provide detailed insights into data consumption and offer automated actions and rules, allowing businesses to adjust rate plans, optimize network selection, and prevent unexpected overages.

Check out our automated cost control feature.

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5. Enable flexible business models

With customizable billing solutions, companies can offer subscription-based connectivity services, pay-per-use plans, and tiered pricing that align with their customers’ needs.

See how our price plan and product management supports diverse IoT business models.

 

 

What are the main key components of IoT connectivity management?

Managing IoT connectivity goes beyond simple SIM activations, it requires as already mentioned above a robust Connectivity Management Platform (CMP) that automates processes, enhances security, optimizes costs, and ensures seamless global operations. Whether you're a Connectivity Service Provider (CSP) looking to enhance your IoT offerings or an enterprise managing large-scale IoT deployments, an advanced next-generation CMP provides the tools needed for efficiency, scalability, and control.

 

Here are the essential components of IoT connectivity management:

Feature
Description
Automate your SIM management workflows from handling purchase orders to SIM onboarding, provisioning, and every action thereafter.
Onboard, provision contracts and mange every stage of the customer lifecycle.
Control and monitor access rights for your organization and customers. Implement strong security protocols and manage SIM card services to prevent misuse and unauthorized activities.
Define which services your SIMs can use, security profiles, APNs, roaming profiles and more.
Create and manage your offerings using flexible price plans for different types of SIMs, as well as usage-based and non-usage-based elements.
Navigate the complex IoT landscape using our real-time rating and billing system that ensures transparent, accurate, and timely billing and invoices.
Build strong relationships with wholesale customers and increase your revenue. Resellers can manage their customers, price plans, monitor usage, control costs and IoT bills.
Stay on top of your business! Both you and your customer can visualize your business in real time.
Monitor the status of platform processes and resources.
Streamline cost management with automation, reducing effort and expenses.
Empower your customers to self-manage their SIM Cards, generate purchase orders, and manage their own devices.
Provide customers with tools for basic and advanced SIM diagnostics, enabling them to detect, trace and resolve issues. Access to historical data supports them in identifying patterns and underlying problems.
Aggregate multiple CMPs and MNO networks into a single pane of glass to support connectivity resale and brokerage.

How to choose the right CMP for your needs

Finding the right Connectivity Management Platform (CMP) is a big decision, whether you're running nationwide infrastructure or launching your first IoT offering.


At MAVOCO, we know the needs differ by role, scale, and business model. That’s why our CMP Buyer’s Guide walks you through the process, step by step.

We’ve packed it with insights to help you compare vendors, challenge legacy thinking, and find the platform that fits your growth goals.

No buzzwords. No filler. Just a clear, structured guide for smart decision-makers.

1

Business requirements

Whether you’re managing millions of SIMs across countries or just starting your reseller business, the fundamentals matter.

The Buyer Guide helps you evaluate key features like:

  • SIM lifecycle & access management

  • Multi-tenancy across accounts, groups & sub-accounts

  • CPQ & CRM integration

  • Flexible billing & rating

  • Rule-based automation

  • Reporting, dashboards, and data visibility

It also covers advanced capabilities like:

  • eUICC/eSIM support

  • Support for reseller and B2B2X models

  • Optional mobile core services

  • 5G readiness

2

Technical requirements

A modern CMP needs to fit your tech stack — not the other way around.

Our guide helps you assess:

  • API-first, modular architecture

  • Scalable design for single-country and global rollouts

  • Support for PLMNID and IMSI management

  • TMF ODA-aligned integration (O1, O2, O3 interfaces)

  • Core-as-a-service compatibility

  • Network security, compliance, and regional deployment flexibility

3

Migration

For many operators and MVNOs, migration is the most critical part of the journey.

The guide outlines how a vendor should support:

  • Transitioning millions of SIMs without service disruption

  • Preserving historic data

  • API gateway handling

  • Staging environments and rollback plans

Whether you're moving away from a legacy CMP or building a greenfield setup, risk-free migration matters.

4

CMP delivery

Delivery quality is critical for long-term success.
Look for partners that:

  • Provide a clear delivery process
  • Follow structured release & update cycles
  • Support your reselling model
  • Maintain high QA and reliability standards

5

Operations & maintenance

What happens after go-live?
Make sure your CMP supports:

  • Proactive monitoring & diagnostics

  • Incident handling & ticketing

  • Continuous support & SLA transparency

  • Long-term maintainability of the platform

 

6

Software requirements

A robust CMP must deliver:

  • Compatibility with your systems

  • Reliable performance under scale

  • Built-in security & compliance

  • Configurable deployment models (cloud or on-premise)

7

Training

It’s not just about the platform, it’s about your team being confident using it.
Your CMP partner should offer:

  • Onboarding and user enablement

  • Training sessions for operations, billing, and diagnostics

  • CMP Documentation 

8

Exit assistance

Exit assistance should cover you, to have a smooth transition to another CMP, in case you decide to swith platform in the future.
The guide ensures your CMP supports:

  • Structured decommissioning

  • Data portability

  • Migration and offboarding support

Choose a vendor that gives you flexibility and no lock-in.

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The future of IoT connectivity management

The Internet of Things (IoT) landscape is rapidly expanding, with projections indicating over 25 billion connected devices by 2030. This development underscores the critical need for next-generation Connectivity Management Platforms (CMPs) to efficiently manage and secure these extensive networks. 
Several key developments highlight the importance of CMPs in this evolving IoT environment:​

 

  1. Unified management interfaces: The trend towards a 'Single Pane of Glass' approach allows organizations to oversee multiple networks and devices through a centralized platform, simplifying management and improving visibility. ​

  2. Enhanced cybersecurity measures: As IoT networks expand, so do the associated security risks. Advanced CMPs incorporate robust security protocols to safeguard against potential breaches and data theft. ​

  3. Adoption of new connectivity standards
    Emerging standards, such as eSIM and remote SIM provisioning (SGP.32), facilitate seamless global IoT deployments, allowing businesses to easily switch network providers across different regions and reduce complexities in scaling operations

  4. Scalability and interoperability: Modern CMPs are designed to support the rapid growth of IoT, ensuring they can scale efficiently while maintaining interoperability across diverse devices and networks. ​

Discover the power of IoT connectivity management

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