MAVOCO’s features enable your IoT business to scale

Powerful features built to empower CSPs and enterprises in the IoT industry.

Discover how our Connectivity Management Platform (CMP) is tailored to meet the unique needs of Connectivity Service Providers (CSPs) and Enterprises. From seamless integration and automated workflows to real-time diagnostics and advanced analytics.

SIM Management

We automate your workflows when it comes to SIM related activities, from creating purchase orders to SIM onboarding, provisioning and every action thereafter. You will be able to reduce your workflow costs and time to market by using a single pane of glass, our CSP Portal, for your SIM management activities:

  • You can easily manage your SIM inventory by defining your SIM products, mapping them to commercial agreements and to your customer accounts.
  • You can create purchase orders and onboard SIMs and eSIMs individually or in batches through easy-to-use CSP Portal.
  • You can control your SIM connectivity in real time making sure you stay on top of your costs and combat fraud attempts.
  • You will have flexibility you need to move SIMs between accounts, create and manage IMSI and MSISDN Pools so you can share them between accounts and even customize SIM fields in our CSP Portal.

Additionally, thanks to our integration capabilities, you can ensure you meet regulatory requirements such as SIM registration in regulatory databases.
(Future: generate SIM vendor orders directly from CMP, simplifying your SIM ordering process)

SIM Products Management
SIM Card Onboarding
IMSI and MSISDN Pools
Purchase Order Fulfillment
SIM Card Products Pricing

Account and Contract Management

Our Account Management capability enables you to onboard, provision and lifecycle-manage all accounts for your customers. Our CSP Portal is the single pane of glass where you can define all contract data, commitments, discounts, entitlements and add-on capabilities agreed in your contract with your customer, following an interactive and easy to use interface. You have the flexibility to create companies, accounts and sub-accounts and easily apply the right contract frameworks as per your needs.


We also give you the flexibility to create multiple accounting groups and define how you wish your price plans to behave based on usage and time of the day in order to control the costs. You can set these rules once and our platform will automatically switch to the best price plan for the situation at hand.

Companies and Accounts Onboarding
CSP Team Contacts Management
CSP Defined Resource Types
Account Contract Framework

Security

With the User Management capability you can benefit from our CAS User Management Application where you can manage the users belonging to your own organization as well as the ones from your customers, set the correct access rights and even define templates for access rights as per your needs.


We support single sign-on, 2-factor authentication and identify federation. We also give you the flexibility to restrict access to the platform based on blacklisted IPs and be able to switch context and act as an enterprise account at any given time. Additionally, with our Security Profiles Management functionality, you can control the costs generated by your SIM cards, prevent fraudulent use and  unauthorised access. Set automation rules to manage which services can be used by those SIM cards ( Data, SMS and Voice) and thus protect against misuse which can be caused by theft, device installation error, hardware/software malfunctions, or malicious interference with a Device or SIM (i.e. “hacking”).


We also give you the flexibility to create multiple accounting groups and define how you wish your price plans to behave based on usage and time of the day in order to control the costs. You can set these rules once and our platform will automatically switch to the best price plan for the situation at hand.

CSP Users Management
Account User Management
CSP Users Groups Management
Account User Groups Management
CAS / SSO
CAS Identity Federation + External IdM Support

Service Management

Our Network Resource Management capability enables provisioning of network resources for your SIM cards. Avoid long time to market and high costs which normally come with having to deal with multiple teams executing bits and pieces of your business processes. Chose the level of network integration right for your business to enable the desired services such as Data, SMS or Voice, as well as manage your Roaming Profiles, APNs and IP allocation directly through our CSP Portal.

APN and APN Groups Management
APN QoS Management
Framed Route
Enhanced IP Allocation - Subpools

Price Plans and Product Management

Use the Price Plans and Product Management capability to create and manage your price plans for both postpaid and prepaid usage. We offer you the flexibility to define Price Plans for individual SIMs or pools of SIMs which can be fixed or can change dynamically, enabling you to offer competitive pricing plans. Manage zone based pricing through our intuitive zone management tool.


The MAVOCO CMP allows you to rate the usage of your customers in real time, prorated or retro-rated and can support a large amount of usage with no performance impact. Not only that, but MAVOCO CMP is capable to rate any kind of usage which can be counted (like energy consumption, distance, number of images, number of events) in addition to Data, SMS and Voice usage. The add-on catalog which we make available to you will also allow you to configure extra charges for non-usage services such as VPN, IP addresses and so on. This gives you the flexibility to expand your reach and business to a wide variety of customers and have the flexibility to tailor your price plans for each of their business segments.


Enable your customers to optimise their costs through price plan laddering, automatically changing the SIM price plan as the SIM usage increases.

Price Plans Individual SIM
Price Plans for Flex Pools of SIMs
Price Plans for Fixed Pools of SIMs
Supplemental Price Plans
Shared Price Plans

Revenue Management

We bring to you the industry's most sophisticated real-time rating and billing system, designed specifically for IoT Connectivity providers. Our platform allows you to navigate through the complex IoT landscape with ease and agility, offering transparent, accurate, and timely billing. Our Billing and Invoicing capability will let you configure your billing cycles and chose if your customers should be billed for their consumption in advance or in retrospective at the end of the Billing Cycle, regardless of when their subscription starts consumption.

 

We give you the flexibility you need to configure when to bill recurring or one time fees for prepaid or postpaid subscriptions and MAVOCO CMP will generate all related usage and cost items and will feed the bill to your Billing systems. We can also display the invoice details in the portal and provide download possibilities. Additionally, with our Split Billing functionality, you can also split any kind of usage and rate it on multiple subscriptions at the same time, or bet

Billing Cycle Management
Multiple Billing Cycles Management
Billing Feed
Billing Cycle Pre-Run

Reseller Management

A CSP using the MAVOCO CMP is well-positioned to build strong, long-term relationships with their wholesale customers. It leads to increased revenues, improved customer satisfaction, and a stronger position in the marketplace. We bring to you the industry's most sophisticated real-time rating and billing system, designed specifically for IoT Connectivity providers.

Our CMP provides a seamless, intuitive interface, allowing your resellers to manage own customers, price plans, monitor usage, control costs, and manage their own IoT Bills. The real-time transparency and control we offer are key to building trust and driving satisfaction among your partners, thereby fostering long-lasting, profitable partnerships.

Wholesalers and resellers can contribute significantly to the long-tail business growth of a CSP, by extending market reach, providing local expertise, increasing cost-efficiency, enabling business model diversification, supporting product and service expansion, and mitigating risks. Therefore, nurturing a strong, mutually beneficial relationship with wholesalers and

Define Account as Reseller
Reseller - Customer Onboarding
Reseller - SIM and SIM Group Management

Advanced Reporting and Statistics

Stay on top of your business with our Advanced Reporting and Notifications capability, so both you and your customer can visualize your business in real time. In the CSP Dashboard you can monitor your SIM logistics and stay in control of your SIM inventory based on your SIM vendors, SIM products and more.  You can also choose to be notified when your SIM inventory is running low. The Account statistics view in our CSP Portal lets you visualize all your Enterprises, where they are in the world and how successful they are.


Additionally, automated reports are triggered by the platform but you can also generate your own reports to see statistics related to your customers, products and invoices, as well as schedule notifications based on your business needs. In the Enterprise Dashboard, your customer can view usage patterns based on their products, users and countries, as well as create reports to best visualize their SIM information and help control their costs.

CSP Dashboard
CSP Reports
CSP Report FTP Push

Insider Analytics

With the Monitoring and Logging capability, CSPs will have visibility to the history of all automated and user-generated actions, as well as monitor the status of the platform processes and resources. The included Grafana dashboard allows you to monitor the CMP platform and long running processes, such as integrations into external systems (CRM, Billing). By using the Audit Log feature, CSPs and Enterprises have access to reports of actions, such as user object creation, modification, and/or deletion or any changes triggered by the system. These are a valuable resource when identifying historical changes to objects, incorrect actions as well as security breaches or data corruption. CSPs can also use Audit Logs when raising funds, sharing financial information with auditors, storing legal or confidential employee information, protecting corporate intellectual property, or conducting other activities in a highly secure and organized manner

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Platform and Process Monitoring

Automated Cost Control

There is a wide selection of rules and actions that you can set which cover areas such as SIM and SIM Pools, voice and SS7 log rules and actions.

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SIM & SIM Pool Rules

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Voice Rules

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Actions

Customer Self-Administration

Our Self-care capability aims at empowering your customers to manage their SIM cards, devices as well as setup automation rules, saving you effort and costs in managing those activities.
Your customer can also manage their own SIM cards, see their location, generate Purchase Orders and manager their devices.


Of course, all the features enabled for your customer will also be enabled for you so you can freely switch context and perform the actions on behalf of your customer, if you choose to do so.

We also provide you a set of comprehensive user manuals and video tutorials to help you and your customers navigate our CSP and Enterprise Portals, for a smooth and easy execution of your business processes.
Our User-friendly self-care Portals for the CSP and the Enterprise Customer, as well as our documentation are available to you in English, but you can also opt for other languages as add-on capabilities.

SIM Self-Administration
Move SIM Cards to Sub-Account
Tags
SIM Custom Attributes

Documentation

Our Portals as well as our documentation are available to you in English, but you can also select from other languages as add-on capabilities.

Online Standard Documentation & Video Tutorials
English Language Package
Spanish Language Package
Portuguese Language Package

Intelligent Diagnostics

You can give the possibility to your customers to perform basic diagnostics through our SIM Card Diagnostics feature, saving you effort and cost. The ability to detect, trace and fix SIM-related issues is essential for the smooth operation of the CMP and a customer’s IoT service. With the Advanced SIM Card Diagnostics, your customers will be able to view historical SIM-related events and information in a graphical format and potentially identify trends in behavior, or underlying reasons for any issues.

Allow your customers to send and receive SMS to their SIM cards from our Self Care Portal, which keeps a record of the message history.

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Platform and Process Monitoring

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Advanced SIM Card Diagnostics

Multi-Platform Overlay

MAVOCO’s overlay capability can aggregate multiple CMPs and MNO networks to provide customers a single-pane-of-glass. The aggregation of multiple networks supports multinational customers and their supply chains. MAVOCO CMP works across network operators in different countries and handles settlement between operators within and outside an operator group to give a single-supplier-experience to multinational IoT customers.

  • Support of multiple Network Interfaces to different Systems
  • Abstraction of the Capabilities offered by every underlying System.
  • Management of the SIM Admin capabilities in CMP, depending on Capabilities of Network Interface
  • Business Process Logic Adaptation (optional) in CMP depending on Network Interface

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SIM Subscription Management Interface

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Offline Usage Control

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Online Usage Control

Unlock the full potential of MAVOCO’s features

Curious about how our features can optimize your connectivity management? Reach out to book a demo, ask questions, or explore how each feature can be tailored to meet your unique needs. Let’s take your connectivity to the next level together.