MAVOCO CMP streamlines end-to-end processes by providing a complete toolkit for all CSP teams, ensuring smooth automation across all workflows
Loading...
End-to-end IoT workflows to fully automate your business
Boost efficiency and automate your workflows.
Streamline your entire workflow for optimal efficiency. MAVOCO CMP enables seamless automation of end-to-end processes within both CSP and enterprise customer environments, covering everything from product design to invoicing, and from sales initiation to billing.
Drive success with eTOM-standardized processes.
Unlock your IoT business potential with a platform built on eTOM-standardized processes to simplify operations and integrate seamlessly across all domains.
Operator group & alliances
Unify your network and ecosystem complexity under one platform.
Discover how MAVOCO's Connectivity Management Platform simplifies your IoT operations, cuts costs, and unlocks new revenue opportunities—all tailored to your business needs.
Create a unified, shared catalog for all stakeholders.
Our CMP unlocks IoT opportunities across automotive, smart meters, Industry 4.0, and B2C markets.
- Comprehensive lead management: Our platform supports efficient, automated sales workflows from initial contact to customer conversion, ensuring no opportunity is missed
- Enhanced sales proposal development: Empower your operators’ sales team to create IoT offerings tailored to both high-volume customers and specialized markets, maximizing reach and profitability.
Enhancing customer satisfaction
Retain and grow customers with our CMP’s cost-saving, experience-enhancing features.
- Multi-party customer inventory management: Manage multi-tenant inventory with a 360° customer view and end-to-end support.
- Seamless customer interaction management: Track and manage interactions to deliver a seamless customer experience.
- Customer support readiness: Empower support teams to resolve issues quickly and boost satisfaction.
- Comprehensive customer order processing management:
Automate customer orders based on contract details and assigned services, reducing manual work and errors while ensuring full process visibility. - Flexible bill invoice management: Easily manage complex invoicing with flexible pricing models for mainstream and niche markets like automotive, smart meters, and B2C, including wholesale bill reviews with CSPs.
Adapting to market needs
To remain competitive and responsive to market changes, you need robust product lifecycle management that MAVOCO CMP supports. It enables building a unified, multi-vertical catalogue ready to be shared with all operators from the group.
- End-to-end product offering development & retirement: Manage everything from product offering development to retirement, allowing you to swiftly adapt to market demands on all kinds of IoT verticals, taking into consideration multi- market business of all operators of the group.
- Real-time product usage & rating: Monitor product usage in real-time and implement flexible rating models, optimizing offerings and pricing strategies across various customer segments, including specialized markets like automotive and smart meters.
Ensuring efficient service delivery
Service configuration, activation & delivery is at the core of your operations. On top of the services needs to be constantly monitored to be sure the highest quality was achieved.
- Quick service configuration & activation: Simplify data, voice and SMS services setup and activation, ensuring your operators’ customers receive reliable and timely service.
- Service support readiness: Our platform ensures all services are fully supported and ready for market, reducing time-to-market and increasing service reliability for all customer types, including B2C cases.
Optimize the utilization of IoT resources
Efficient resource management is critical to maintaining smooth operations. Our CMP enables full IoT inventory management for all IoT related resources starting from the SIM and its resources, ending on devices.
- Resource order management: Streamline the ordering, inventory tracking, and deployment of resources to avoid delays and ensure network readiness. Manage ordering on different levels – from the manufacturer, to the groups stock or operator stock, ending on order to end consumer.
- Accurate resource data management: Maintain detailed and up-to-date records of all network resources, supporting better operational decision-making and planning.
Expand into fast-growing markets.
Our CMP goes beyond managing operations—it drives future growth by unlocking opportunities in high-growth areas like:
- Automotive IoT solutions: Support B2B and B2C automotive use cases with seamless connectivity, split billing, hierarchical APN management, and multi-level grouping to capture the growing connected vehicle market.
- Smart metering: Offer tailored smart meter connectivity with QoS, fraud prevention, fault rules, and enhanced diagnostics to tap into this growing market.
- Industry 4.0: Enable efficiency, reliability, and full automation of business processes, optimizing costs, speeding production, and ensuring error-free workflows.
- B2C IoT Applications: Leverage our CMP to manage consumer IoT and confidently scale in the B2C market.e.
MNOs
Empower your IoT with innovation.
We understand your IoT business's potential. MAVOCO CMP streamlines operations, cuts costs, and unlocks new revenue opportunities to drive growth.
Unleashing the power of sales
Our CMP seamlessly integrates with your sales processes, unlocking mainstream and niche IoT opportunities across markets like automotive, smart meters, Industry 4.0, and B2C.
- Comprehensive lead management: Automate sales workflows from contact to conversion, ensuring every opportunity is captured.
- Enhanced proposal development: Equip your team to craft tailored IoT offerings, boosting profitability and market reach.
Enhancing customer satisfaction
Delivering exceptional customer service is vital to retaining and expanding your customer base. Our CMP is designed to support this through advanced features that reduce costs and improve customer experiences.
- Seamless customer interaction management: Track and manage every customer interaction through our platform, ensuring a consistent and positive customer experience.
- Customer support readiness: Equip your support teams with tools and insights to swiftly resolve issues, ensuring high customer satisfaction.
- Comprehensive customer order processing management: Automate customer orders based on contract elements and services, reducing manual work and errors while tracking every step of the process.
- Flexible bill invoice management: Handle complex invoicing scenarios effortlessly with varied pricing models tailored to mainstream and niche markets, including automotive, smart meters, and B2C.
Adapting to market needs
Stay competitive with robust product lifecycle management powered by MAVOCO CMP.
- End-to-end product offering development & retirement: Manage the entire product lifecycle, from development to retirement, enabling swift adaptation to evolving IoT market demands across all verticals.
- Real-time product usage & rating: Track product usage in real-time and implement flexible rating models, optimizing offerings and pricing strategies for verticals like automotive and smart meters.
Ensuring efficient service delivery
We empower you to manage service configuration, activation, and delivery while ensuring continuous monitoring for the highest quality performance.
- Quick service configuration & activation: Streamline the setup and activation of data, voice, and SMS services, delivering reliable and timely solutions to your customers.
- Service support readiness: Ensure all services are market-ready with our platform, reducing time-to-market and boosting reliability for all customer types, including B2C cases.
Optimize the utilization of IoT resources
Efficient resource management is vital for smooth operations. Our CMP provides comprehensive IoT inventory management, covering everything from SIMs and their resources to connected devices.
- Resource order management: Streamline ordering, inventory tracking, and resource deployment to avoid delays and ensure network readiness.
- Accurate resource data management: Maintain detailed, up-to-date records of all network resources to improve decision-making and planning.
Expand into fast-growing markets.
Our CMP goes beyond managing operations—it drives future growth by unlocking opportunities in high-growth markets like:
- Automotive IoT solutions: Seamlessly support B2B and B2C use cases with connectivity, split billing, hierarchical APN management, and multi-level grouping, capturing the growing connected vehicle market.
- Smart metering: Deliver tailored connectivity with QoS, fraud prevention, fault rules, and enhanced diagnostics to seize opportunities in this expanding market.
- Industry 4.0: Drive efficiency, reliability, and full automation of business processes, reducing costs, speeding production, and ensuring error-free workflows.
- B2C IoT applications: Effectively manage consumer IoT applications with our CMP and scale confidently in the B2C market.
MVNOs & Resellers
Boost your IoT business with end-to-end processes
We understand the complexity and potential of your IoT business. MAVOCO Connectivity Management Platform (CMP) is tailored to enhance your operations by providing comprehensive customer management tools, minimizing CSP involvement, cutting costs, and unlocking new revenue opportunities.
Unleashing the power of sales
CMP enables you to manage both mainstream and niche IoT markets, including automotive, smart meters, Industry 4.0, and B2C applications.
- Comprehensive lead management: Automate sales workflows from first contact to conversion, ensuring every opportunity is captured.
- Enhanced sales proposal development: Equip your sales team to create tailored IoT offerings for high-volume and niche markets, boosting reach and profitability.
Enhancing customer satisfaction
Delivering exceptional customer service is vital to retaining and expanding your customer base. Our CMP supports this with advanced features that reduce costs and improve customer experiences:
- Seamless customer interaction management: Track and manage every interaction to ensure a consistent and positive experience.
- Customer support readiness: Empower your support teams with the tools and information to resolve issues swiftly and boost satisfaction.
- Comprehensive customer order processing: Fully automate orders based on contract details and services, minimizing manual work and errors while tracking every step.
- Flexible billing management: Simplify complex invoicing with tailored pricing models for mainstream and niche markets, including automotive, smart meters, and B2C, and review wholesale bills with the CSP.
Adapting to market needs
To remain competitive and responsive to market changes, you need robust products supported by MAVOCO CMP:
- End-to-end product offering development & retirement: Manage CSP product offerings from creation to retirement, enabling swift adaptation to market demands across diverse IoT verticals.
- Real-time product usage & rating: Track product usage in real time and apply flexible rating models to optimize offerings and pricing strategies for various customer segments, including specialized markets like automotive and smart meters.
Ensuring efficient service delivery
Service configuration, activation, and delivery are central to your operations, and continuous monitoring is essential to ensure the highest quality:
- Quick service configuration & activation: Streamline the setup and activation of data, voice, and SMS services to provide reliable and timely solutions for your customers.
- Service support readiness: Ensure all services are fully supported and market-ready, reducing time-to-market and boosting reliability for all customer types, including B2C cases.
Optimize the utilization of IoT resources
Efficient resource management is essential for smooth operations. Our CMP provides complete IoT inventory management, from SIMs and their resources to connected devices:
- Resource order management: Streamline ordering, inventory tracking, and resource deployment to prevent delays and ensure network readiness.
- Accurate resource data management: Keep detailed, up-to-date records of network resources to enhance decision-making and planning.
Expand into fast-growing markets.
Our CMP goes beyond managing your current operations—it positions your IoT business for future growth by unlocking opportunities in high-growth markets such as:
- Automotive IoT solutions: Seamlessly support B2B and B2C automotive use cases with connectivity management, split billing, hierarchical APN management, and multi-level grouping, tapping into the expanding connected vehicle market.
- Smart metering: Deliver tailored connectivity for smart meters with QoS, fraud prevention, fault rules, and enhanced diagnostics to capture this rapidly growing market.
- Industry 4.0: Drive efficiency, reliability, and full automation of business processes, optimizing costs and enabling error-free, fast production.
- B2C IoT applications: Manage consumer IoT applications with ease, allowing you to confidently enter and scale in the B2C market.
01
Product management and pricing
Product managers create products for all customer IoT connectivity needs, including vertical applications, devices or support, trainings and more. They can also create price plans defining pricing structure of all product elements.
02
Customer and partner onboarding
Sales teams onboard new customers and partners by setting up multi- level organizational structures with complete administration, contact and contract data.
03
Flexible sales quoting
Sales teams configure, price and quote all contract elements for each customer using default elements from the catalog. Quotes can be easily customized for particular sales cases.
04
Contract fulfillment
MAVOCO CMP streamlines the execution of all contracted items across every component of the system.
05
Customer self-service and APIs
MAVOCO CMP provides self-service functionalities and APIs for customers.
06
Self-service SIM ordering
Customers use self-service tools to order new SIMs under their contract and track each step in the automated process.
07
Order-based system provisioning
MAVOCO CMP provisions all relevant systems needed to configure the service and resource based on order specifications.
08
SIM management and analytics
Customer use MAVOCO CMP Enterprise Portal to manage and monitor SIMs, diagnose and analyse resources, change SIM business states, review usage and financial data.
09
Comprehensive billing solutions
MAVOCO CMP performs billing according to defined billing cycles, contracts and customer data.
01
Product management and pricing
Product managers create products for all customer IoT connectivity needs, including vertical applications, devices or support, trainings and more. They can also create price plans defining pricing structure of all product elements.
02
Customer and partner onboarding
Sales teams onboard new customers and partners by setting up multi- level organizational structures with complete administration, contact and contract data.
03
Flexible sales quoting
Sales teams configure, price and quote all contract elements for each customer using default elements from the catalog. Quotes can be easily customized for particular sales cases.
04
Contract fulfillment
MAVOCO CMP streamlines the execution of all contracted items across every component of the system.
05
Customer self-service and APIs
MAVOCO CMP provides self-service functionalities and APIs for customers.
06
Self-service SIM ordering
Customers use self-service tools to order new SIMs under their contract and track each step in the automated process.
07
Order-based system provisioning
MAVOCO CMP provisions all relevant systems needed to configure the service and resource based on order specifications.
08
SIM management and analytics
Customer use MAVOCO CMP Enterprise Portal to manage and monitor SIMs, diagnose and analyse resources, change SIM business states, review usage and financial data.
09
Comprehensive billing solutions
MAVOCO CMP performs billing according to defined billing cycles, contracts and customer data.
Increase efficiency through workflow automation
Looking to drive efficiency with automated workflows? Connect with us to book a demo, ask questions, or explore how MAVOCO’s CSP workflows can streamline your connectivity operations. Let’s automate your success together.